Bravo Fish & Chips is a family-run business committed to quality. Officially taken over by Antonio in 2016 from the previous generation. While the team was passionate about delivering top-quality fish and chips, their oil filtration process was time-consuming and inefficient. Up until mid-2023, oil was cleaned manually—leading to significant oil wastage and operational inconvenience. On average, they were disposing of two full containers of oil every two weeks, increasing costs and environmental impact.
The Search for a Smarter Filtration Process
Determined to find a more efficient and cost-effective solution, Bravo Fish & Chips explored various filtration machines which did not meet their expectations.
A breakthrough came when a fellow shop owner, who owned two Premier 1 Filtration machines, highly recommended the Merlin Maestro. Impressed by the feedback, Bravo Fish & Chips did their research and got in touch with Danny from Premier 1 Filtration.
Antonio recalls, “Danny’s service was excellent—very punctual, and he did exactly what he said he would. The whole process was straightforward and professional.”
Simple Integration & Instant Results
Despite admitting to having no technical background, the Bravo Fish & Chips team found the Merlin Maestro incredibly easy to use. The machine arrived, and within just a few hours, it was unpacked, set up and running in the shop.
“I watched the instructional video once or twice, and now I could do it with my eyes closed!” Antonio
Cleaner Oil, Better Food, & Cost Savings – an Immediate and Undeniable Impact
Oil looked and performed like new – Previously, manual filtering could only remove surface debris, leaving the oil body unchanged. With the Merlin Maestro, oil is consistently cleaner, clearer, and fresher.
Significant cost savings – The shop used to order five boxes of oil per week but now finds themselves with a full extra box by Sunday. Additionally, they no longer need oil collection services, improving health, safety, and hygiene in the workspace.
Smoother operations & time efficiency – Filtration is now part of the routine, running smoothly alongside other tasks. Antonio shares, “By the time the pans have heated, the oil is ready to go.”
Consistently high food quality – No more black particles in the oil, no cross-contamination, and the ability to filter during service when needed.
Customer Satisfaction & Business Benefits
The positive effects extend beyond the kitchen. While customers may not directly notice cleaner oil, the quality and consistency of their food have remained high. The ability to filter oil during service has improved efficiency on busy nights.
Antonio told us, “Once both pans are cleaned, we can now use them for chips without worrying about contamination. Filtering mid-service ensures we maintain the highest quality. I’m annoyed I didn’t do it sooner!”
A 5-Star Experience with Premier 1 Filtration
Reflecting on the entire experience—from ordering to customer support and product performance—Bravo Fish & Chips couldn’t be happier.
“Danny was a star! I’d dealt with another company before, and the experience wasn’t great. With Danny, communication was excellent. He always got back to me quickly.”
We asked Bravo Fish and Chip if they recommend Premier 1 Filtration to other fish and chip shop owners? Their response….
"5 stars—more if I could!"
In fact, they’re actively recommending the Merlin Maestro to fellow shop owners, even convincing the ‘old school’ operators to make the switch!
Want to experience the same benefits?
If you're ready to cut costs, improve oil quality, and improve operations, get in touch with Premier 1 Filtration today!
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